Sheraton Ottawa Hotel

4.1 (339 reviews)

150 Albert Street, Ottawa, ON, K1P 5G2, Canada   •  Weather:    •   Local Time:     •  Phone: (613) 238-1500   •  Hotel Reservations: 888-627-7045

4.1

Accessibility at Sheraton Ottawa Hotel

This hotel is committed to making our facilities, amenities and services accessible to guests with disabilities.

Accessible Guest Rooms

  • Bathtubs with grab bars
  • Mobility-accessible doors with at least 32 inches of clear door width
  • Portable tub seats
  • Raised toilet seats
  • Transfer benches
    TTY (Text Telephone Device)
  • Televisions with closed captioning for the hearing impaired

Accessible Public Spaces

  • Public entrance
  • Service animals welcome
  • Accessible route from public entrance to registration
  • Accessible route from public entrance to guest rooms
  • Accessible route from public entrance to restaurant
  • Accessible route from public entrance to meeting room/ballroom
  • Accessible route from public entrance to fitness center
  • Restaurant
  • Valet parking
  • Fitness center

Please note, certain areas of the hotel are not fully accessible to guests with disabilities.

Public Spaces

  • Accessible route from public entrance to swimming pool
  • Swimming pool

We will attempt to make reasonable modifications to our policies, practices, or procedures for guests with disabilities in order to provide them with access to the facilities and services our hotel has to offer.

Questions about the accessible facilities and services offered should be directed to the hotel at (613) 238-1500 or by email to Ira Saravesi, Front Office Manager at isaravesi@sheratonottawa.com.